When the device is powered on again, retest the search feature to ensure it’s working correctly.Īnother reason why you can’t search through your inbox could be outdated software. Select “Outlook 15 Profiles” and rename your Outlook profile folder. Insert “~/Library/Group Containers/UBF8T346G9.Office/Outlook” into the text field and press “Enter.”.Select the “Go” menu and tap “Go to Folder.”.If the name contains special symbols, go to the menu bar.Check your profile name in the new window for any unusual symbols (anything other than letters and numbers).Double-click when the cursor is above “Outlook Profile Manager.”.Choose “Show Package Contents” from the pop-up list and tap the “Contents” section. ![]() ![]() Navigate to the “Outlook” option and right-click.Renaming your profile using only letters and numbers will enable Outlook to search efficiently. If your profile name contains any unusual characters, it may be blocking Outlook from performing searches.
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